PRIVACY POLICY

At Expressions By Annette, we value your privacy and are committed to protecting your personal information.  This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, place an order, or interact with us through any other channels.

1.  Information We Collect

We may collect the following personal and transactional information from you:

  • Name, phone number, email address, and postal address
  • Billing and shipping details
  • Payment information (processed via secure third-party gateways)
  • Communication history (e.g. via WhatsApp, Instagram or email)
  • Browsing and usage data through cookies and analytics tools

2.  How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders
  • To contact you with order updates, confirmations, or support
  • To respond to queries and other requests
  • To improve our website, services, and customer experience
  • To send promotional messages or offers (only if you opt-in)

3.  Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share your data with trusted third parties in the following cases:

  • With shipping partners to deliver your orders
  • With payment gateways to securely process transactions
  • With legal authorities if required by law

All partners are required to protect your data and use it only for the intended purpose.

4.  Data Security

We take appropriate measures to protect your personal data using secure technologies and practices.  Our website uses HTTPS encryption, and sensitive payment information is processed via secure, PCI-compliant gateways.

Despite our best efforts, no online transmission is 100% secure.  Please contact us immediately if you suspect any breach.

5.  Your Rights

You have the right to:

  • Request access to your personal data
  • Ask us to correct inaccurate information
  • Withdraw consent for marketing communications at any time
  • Request deletion of your data (subject to applicable laws and business obligations

6.  Cookies and Tracking

Our website uses cookies and similar tools to enhance your browsing experience and analyse website traffic.  You can manage cookie settings in your browser preferences.

7.  Third-Party Links

Our website may contain links to third-party websites (such as Instagram WhatsApp, or payment portals).  We are not responsible for the privacy practices of these external sites

8.  Updates to This Policy

We may update this Privacy Policy from time to time.  Changes will be reflected on this page with the "Effective Date" updated accordingly.  We recommend checking this page periodically.